Transporter Life prides itself on customer satisfaction. We offer a strict 14 day returns policy from the date the item has been received. In the unlikely event that you are unhappy with the item you have ordered and you wish to return it please email email@example.com to start the return. We will send you a returns form that must be filled in and sent back with the order. It is the customers responsibility to cover the cost of postage. The goods must be returned using a signed-for service and proof of posting must be obtained. The goods MUST be unused/unfitted, in its original packaging and in a saleable condition. If it is deemed that the item is not in a saleable condition once returned, you will simply not be refunded. All returns will be refunded within 14 working days via the original payment method used.